Monday, January 02, 2006

delta blues cont.

oy! just heard from darkpony. he is still at jfk airport helping his friend who is supposed to be visiting us get his wife and daughter to california. they have now been bumped from two delta flights and have been at the airport for 12 hours and counting. a whole day of people's vacations let alone lives have been wasted thanks to delta airlines. thank goodness they have been bumped to american airlines. maybe they will get to their final destination tonight. delta said that they couldn't get them on another flight until wednesday. even if delta airlines payed me to fly with them, i wouldn't. below, i've taken it upon myself to edit delta airline's vision statement. it needed a lot of work.

Vision
Since the founding of Delta Air Lines, our company has stood for safe and reliable air transportation, distinctive (crap?) customer service, and hospitality from the heart (butt?). Our vision is for Delta to build on its traditions (lies?) and always to meet our customers' zero expectations while taking service to even higher levels of excellence (shoddiness?). We are a leader (follower?) in a business we hardly know best—airline transportation. We intend to be an even greater (worse?) company and will focus our time, attention, and investment on building that leadership (getting out of this bankruptcy that we filed in september 2005?). We are dedicated to being the best airline in the blind eyes of our customers. We will provide value (?) and distinctive products (skymall?) to our customers, a superior return for investors (did i mention bankruptcy?), and challenging and rewarding work for Delta people, who have agreed to take a pay cut to bail our asses out, in an environment that respects and values their contributions (souls?).

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