Monday, January 02, 2006

delta blues

i'm not even going to get into the details, but we experienced a situation with delta airlines (at jfk airport at least) today, and they suck big time for the following reasons:
  1. they are incompetent.
  2. they are liars.
  3. their #1 rule in customer service is to blame the customer.
  4. if you aren't flying, they won't even let you in to their terminal to wait with your friends who were bumped from their original flight and now have 6 hours to kill.
  5. because of reason #3, you have to go to a terminal where they don't care if you are flying or not to get something to eat and wait. (a shout out to the posh international terminal #1 for the enjoyable food court!)
  6. they ignore people who do not speak english as their first language.
  7. i hate them and vow to never fly with them again. i suggest you do the same.

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